Terms & Conditions

Understand the terms that govern your use of WebFam's platform, products, and professional services.

1 Overview

WebFam provides digital products, software, and professional services. These Terms & Conditions form a legally binding agreement between you and WebFam regarding your use of our website, platforms, and offerings.

By accessing or using any part of our services, you accept these terms in full. If you do not agree, please discontinue use immediately.

Full terms in progress

We are finalizing our comprehensive legal framework. For immediate questions, reach us at legal@webfam.co.ke

2 Acceptance of Terms

When you register, make a purchase, or interact with our platform, you agree to:

  • Abide by these Terms & Conditions and any applicable laws
  • Provide truthful, current, and complete information
  • Safeguard your account credentials and notify us of unauthorised use
  • Accept that we may modify these terms with reasonable notice

Continued use after changes constitutes acceptance of the revised terms.

3 Our Services

WebFam offers a diverse portfolio of technology solutions, including:

  • Premium code scripts – licensed downloads for developers
  • CCTV & security systems – installation and maintenance
  • Web & software development – custom applications
  • Digital marketing – SEO, social media, and campaigns
  • Bulk SMS platform – enterprise messaging
  • IT consultancy – strategic advisory and planning

All services are provided on an “as is” basis. While we strive for excellence, we do not warrant that services will be uninterrupted or error-free.

4 Purchases & Payments

By placing an order, you confirm that you are authorised to use the selected payment method and that you will pay all applicable fees, taxes, and charges.

  • Billing information must be accurate and complete
  • Purchased scripts are licensed for lawful use only
  • Redistribution or resale of purchased scripts is prohibited without explicit authorisation

Refund policy: Digital downloads are generally non-refundable. However, we are committed to your satisfaction. If you encounter issues, please reach out to our support team for assistance.

Licensing: Each purchase includes a license key and usage rights as described in the product listing.

5 Intellectual Property

All content on the WebFam platform — including scripts, source code, designs, graphics, trademarks, and brand assets — is the exclusive property of WebFam or its licensors and is protected under copyright and intellectual property laws.

  • You are granted a limited license to use purchased scripts for your projects
  • You may not reproduce, distribute, or create derivative works without explicit permission
  • Unauthorised use may result in termination of your account and legal action
6 Limitation of Liability

To the maximum extent permitted by law, WebFam and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Data loss, corruption, or service interruptions
  • Third-party claims or actions

Our total aggregate liability for any claim arising from these terms or your use of our services shall not exceed the amount paid by you to WebFam in the preceding 12 months.

Disclaimer: Our services are provided “as is” and “as available” without warranties of any kind, either express or implied.

7 Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please reach out:

Address

Nanyuki, Kenya

These Terms & Conditions were last revised in January 2026. We may update this document periodically; please review it regularly.